Privacy Policy

Last Updated: September 7, 2025
  1. Introduction
This Privacy Policy describes how hotmanda.com ("we," "us," "our," or "the Site") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from our website (collectively, the "Services").
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy.
  1. Information We Collect
To provide the Services, we collect personal information about you from a variety of sources. The information we collect and use varies depending on how you interact with us. "Personal Information" refers to any information that identifies, relates to, describes, or can be associated with you.
A. Information We Collect Directly from You:
  • Contact & Identity Information: Your name, billing address, shipping address, phone number, and email address.
  • Order Information: Details about the products you purchase, payment confirmation, and transaction history.
  • Account Information: If you create an account, your username, password, and security questions.
  • Customer Support Information: Information you choose to include in communications with us, for example, when sending a message through our contact form.
B. Information We Collect Automatically (Usage Data):
When you visit our website, we automatically collect certain information about your interaction with the Services using cookies, pixels, and similar technologies ("Cookies").
  • Device and Usage Information: This includes your IP address, version of web browser, time zone, what sites or products you view, search terms, and how you interact with the Site. This information helps us load the site accurately for you and perform analytics to optimize our Services.
C. Information We Obtain from Third Parties:
  • Service Providers: We may obtain information about you from third parties who perform services on our behalf, such as Shopify, our payment processors, and our fulfillment partners.
  • Marketing Partners: When you interact with our advertisements on other websites, our marketing partners may share information with us about those interactions.
  1. How We Use Your Personal Information
We use your personal information for the following purposes:
  • Providing Products and Services: To perform our contract with you, including processing your payments, fulfilling your orders, arranging for shipping, facilitating returns, and managing your account.
  • Marketing and Advertising: To send you marketing and promotional communications by email (with your consent) and to show you targeted advertisements for products or services.
  • Security and Fraud Prevention: To detect, investigate, or take action regarding possible fraudulent, illegal, or malicious activity. If you register an account, you are responsible for keeping your account credentials safe.
  • Communicating with You: To provide you with customer support and to respond to your inquiries effectively.
Pursuant to the General Data Protection Regulation (“GDPR”), if you are a resident of the European Economic Area (“EEA”), we process your personal information under the following lawful bases: your consent; the performance of the contract between you and the Site; and for our legitimate interests, which do not override your fundamental rights and freedoms.
  1. How We Disclose Your Personal Information
We may disclose your personal information to third parties in the following circumstances:
  • With Shopify: To power our online store. Shopify processes your information on our behalf.
  • With Service Providers: With vendors who perform services for us, such as IT management, payment processing (e.g., Stripe, PayPal), data analytics (e.g., Google Analytics), customer support, and order fulfillment.
  • With Fulfillment Partners (AliExpress Suppliers): To fulfill your order, we share your name and shipping address with our suppliers, who may be located internationally.
  • With Business and Marketing Partners: With partners like Google, Meta (Facebook/Instagram), and TikTok to provide services and advertise to you, as detailed in the section below.
  • For Legal Reasons: To comply with applicable laws, respond to a subpoena or other lawful request for information, or to otherwise protect our rights.
  1. Behavioural Advertising
As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. We share information about your use of the Site, your purchases, and your interaction with our ads on other websites with our advertising partners.
For more information about how targeted advertising works, you can visit the Network Advertising Initiative’s (“NAI”) educational page at http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.
You can opt out of targeted advertising by using the links below:
Additionally, you can opt out of some of these services by visiting the Digital Advertising Alliance’s opt-out portal at: http://optout.aboutads.info/.
  1. Cookies and Tracking Technologies
We use Cookies on our Site to power and improve our Services, run analytics, and for advertising. Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject them. Please note that blocking Cookies may negatively impact your user experience.
Our website also recognizes the Global Privacy Control (GPC) signal. If you visit our site with the GPC signal enabled, we will treat this as a request to opt out of the "sale" or "sharing" of your information for that browser and device.
  1. Your Rights and Choices
Depending on where you live, you may have some or all of the rights listed below in relation to your personal information. These rights are not absolute and may apply only in certain circumstances.
  • Right to Access / Know: You may have a right to request access to the personal information that we hold about you.
  • Right to Delete: You may have a right to request that we delete personal information we maintain about you.
  • Right to Correct: You may have a right to request that we correct inaccurate personal information we maintain about you.
  • Right of Portability: You may have a right to receive a copy of your personal information and to request that we transfer it to a third party.
You may exercise any of these rights by contacting us using the contact details provided below. We will not discriminate against you for exercising any of these rights. We may need to verify your identity before processing your request.
  1. International Data Transfers
Your personal information may be transferred, stored, and processed outside the country where you live, including in the United States, Canada, and China (for order fulfillment). If we transfer your personal information out of Europe, we will rely on recognized transfer mechanisms like the European Commission's Standard Contractual Clauses.
  1. Security and Retention of Your Information
We take reasonable precautions to protect your personal information, but please be aware that no security measures are perfect or impenetrable.
We retain your personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, or enforce our policies.
  1. Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from individuals under the age of 16. If you are the parent or guardian of a child who has provided us with their personal information, please contact us to request its deletion.
  1. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised Privacy Policy on the Site and update the "Last Updated" date.
  1. Contact Us
If you have any questions about our privacy practices, this Privacy Policy, or if you would like to exercise any of the rights available to you, please email us at contact@hotmanda.com.